Our Corporate Responsibility Report provides a comprehensive disclosure of our material topics, including both our management approach and developments in 2016. Information on financial data is available in our Annual Report
Since this report also serves as our Communication on Progress for the United Nations Global Compact (UNGC), references are made in the index as well. By participating in the UNGC, we have committed ourselves to preserving internationally recognized human rights, creating socially acceptable working conditions, protecting the environment, and fighting corruption.
The detailed GRI index can be found in our online report: GRI content index
General Standard Disclosures
Strategy and Analysis |
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Indicator |
Link |
External link |
UN GC |
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G4-1 |
Statement from the most senior decision-makers of the organization about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability |
Annual Report 2016, Letter of the CEO |
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G4-2 |
Description of key impacts, risks, and opportunities |
Our business model |
Annual Report 2016 on Form 20-F: Risk Factors |
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Organizational Profile |
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Indicator |
Link |
External link |
UN GC |
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G4-3 |
Name of the organization |
Deutsche Bank AG |
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G4-4 |
Primary brands, products, and services |
Deutsche Bank provides commercial and investment banking, retail banking, transaction banking and asset and wealth management products and services to corporations, governments, institutional investors, small and medium-sized businesses, and private individuals. Deutsche Bank is Germany’s leading bank, with a strong position in Europe and a significant presence in the Americas and Asia Pacific. |
Annual Report 2016, Deutsche Bank Group |
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G4-5 |
Location of the organization’s headquarters |
Frankfurt/Main, Germany |
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G4-6 |
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report |
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G4-7 |
Nature of ownership and legal form |
Deutsche Bank Aktiengesellschaft |
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G4-8 |
Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries) |
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G4-9 |
Scale of the organization:
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G4-10 |
a) Report the total number of employees by employment contract and gender. |
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6 |
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G4-11 |
Percentage of total employees covered by collective bargaining agreements |
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HR Report 2016, Restructuring as part of Strategy 2020 |
3 |
G4-12 |
Supply chain |
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G4-13 |
Significant changes during the reporting period regarding size, structure, ownership or supply chain |
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Annual Report 2016, Corporate profile |
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G4-14 |
Whether and how the precautionary approach or principle is addressed |
Deutsche Bank follows a precautionary approach to environmental and social risk management, striving to anticipate, mitigate, and avoid environmental and social risks related to our financial services. Furthermore, Deutsche Bank is a signatory of the UN GC, whose principle 7 addresses the precautionary approach to environemntal challenges. |
7 |
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G4-15 |
Externally developed economic, environmental and social charters, principles, or other initiatives to which DB subscribes or endorses |
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8 |
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G4-16 |
List memberships of associations (such as industry associations) and national or international advocacy organizations |
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Identified Material Aspects and Boundaries |
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Indicator |
Link |
External link |
UN GC |
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G4-17 |
a) All entities included in the organization’s consolidated financial statements or equivalent documents |
The CR report covers all global business activities (excluding Postbank AG). Postbank AG is included in the eco-efficiency data table. |
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G4-18 |
a) Process for defining the report content and the Aspect Boundaries |
Our material topics |
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G4-19 |
All the material Aspects identified in the process for defining report content |
Our material topics |
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G4-20 |
For each material aspect, report the Aspect Boundary within the organization |
Our CR report discloses information on our business activities worldwide. All material aspects are relevant to all entities (excl. Postbank AG respectively unless stated otherwise). |
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G4-21 |
For each material aspect, report the Aspect Boundary outside the organization |
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G4-22 |
Effect of any restatements of information provided in previous reports, and the reasons for such restatements. |
Revised list of material topics due to consolidated stakeholder feedback. |
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G4-23 |
Significant changes from previous reporting periods in the Scope and Aspect Boundaries |
No signifcant changes in scope or boundary. |
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Stakeholder Engagement |
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Indicator |
Link |
External link |
UN GC |
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G4-24 |
List of stakeholder groups engaged |
Our material topics |
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1 |
G4-25 |
Basis for identification and selection of stakeholders with whom to engage |
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G4-26 |
Approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process |
Our stakeholder dialog |
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G4-27 |
Key topics and concerns that have been raised through stakeholder engagement, how Deutsche Bank has responded to those key topics and concerns. Report the stakeholder groups that raised each of the key topics and concerns |
Respecting human rights |
DB website: Human Rights Statement |
1 |
Report Profile |
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Indicator |
Link |
External link |
UN GC |
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G4-28 |
Reporting period |
1.1.2016 – 31.12.2016 |
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G4-29 |
Previous report publication |
11.03.2016 |
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G4-30 |
Reporting cycle |
Annual |
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G4-31 |
Contact point for questions regarding the report |
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G4-32 |
a) The ‘in accordance’ option |
Deutsche Bank is reporting ‘in accordance’ with GRI G4’s core option. |
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G4-33 |
a) Policy and current practice with regard to seeking external assurance for the report |
We extended the scope of external assurance to increase credibility of information disclosed. The head of Group Sustainability is engaged during the assurance process. The following information has been externally assured: |
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Governance |
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Indicator |
Link |
External link |
UN GC |
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G4-34 |
DB’s governance structure of the organization, including committees of the highest governance body; identify any committees responsible for decision-making on economic, environmental and social impacts |
Our CR approach |
Annual Report 2016, Corporate Governance Report |
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G4-37 |
Report processes for consultation between stakeholders and the highest governance body on economic, environmental and social topics. If consultation is delegated, describe to whom and any feedback processes to the highest governance body |
Our stakeholder dialog |
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G4-38 |
Report the composition of the highest governance body and its committees by:
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G4-39 |
Report whether the Chair of the highest governance body is also an executive officer (and, if so, his or her function within the organization’s management and the reasons for this arrangement) |
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G4-40 |
Report the nomination and selection processes for the highest governance body and its committees, and the criteria used for nominating and selecting highest governance body members, including:
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G4-45 |
a) Report the highest governance body’s role in the identification and management of economic, environmental and social impacts, risks, and opportunities. Include the highest governance body’s role in the implementation of due diligence processes. |
Environmental and Social (ES) Risk Policy Framework |
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G4-47 |
Report the frequency of the highest governance body’s review of economic, environmental and social impacts, risks, and opportunities |
Environmental and Social (ES) Risk Policy Framework |
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G4-51 |
a) Remuneration policies for the highest governance body and senior executives for the below types of remuneration:
b) Performance criteria in the remuneration policy relate to the highest governance body’s and senior executives’ economic, environmental and social objectives |
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Ethics & Integrity |
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Indicator |
Link |
External link |
UN GC |
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G4-56 |
Deutsche Bank’s values, principles, standards and norms of behavior |
Our Values and Beliefs guide our behavior. They help us to conduct business with the utmost integrity, to create long-term value for our shareholders and to nurture the best talent. We maintain an unwavering focus on serving our clients effectively. At the same time, we work to constantly improve our processes and encourage accountability and entrepreneurial drive. |
Further information |
1, 10 |
G4-57 |
Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity, such as helplines or advice lines |
Strengthening our corporate culture |
10 |
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G4-58 |
Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity, such as escalation through line management, whistleblowing mechanisms, or hotlines |
Prevention of bribery, corruption, and fraud |
Further information |
10 |
Specific Standard Disclosures
Economic |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Economic Performance |
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G4-DMA – Economic Performance |
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Fully reported |
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G4-EC1 |
Direct economic value generated and distributed |
Fully reported |
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G4-EC2 |
Financial implications and other risks and opportunities for the organization’s activities due to climate change |
Our business environment |
Annual Report 2016 on Form 20-F: Risk factors |
Partly reported |
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Indirect Economic Impacts |
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G4-DMA – Indirect Economic Impacts |
Corporate citizenship |
Further information: |
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G4-EC7 |
Development and impact of infrastructure investments and services supported |
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Partly reported |
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G4-EC8 |
Significant indirect economic impacts, including the extent of impacts |
Our business environment |
Further information |
Partly reported |
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Social/Labor Practices and Decent Work |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Employment |
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G4-DMA – Employment |
HR Report 2016, Strategic HR priorities in building a better bank |
Fully reported |
3,4,5,6 |
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G4-LA1 |
Total number and rates of new employee hires and employee turnover by age group, gender, and region |
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HR Report 2016, External hires |
Partly reported |
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G4-LA2 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation |
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HR Report 2016, Rewarding employees sustainably and transparently |
Partly reported |
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G4-LA3 |
Return to work and retention rates after parental leave, by gender |
In Germany, around 90% of female employees return to work after parental leave, and an increasing number of male employees are now taking paternity leave. |
Partly reported |
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Labor/Management Relations |
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G4-DMA – Labor/Management Relations |
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HR Report 2016, Strategic HR priorities in building a better bank |
Fully reported |
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G4-LA4 |
Minimum notice periods regarding operational changes, including whether these are specified in collective bargaining agreements |
According to par. 111, 112 of the German Labor Management Relations Act, the works council must be thoroughly and promptly informed of any company changes. The notice period is three months in normal practice. |
Fully reported |
3 |
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Occupational Health and Safety |
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G4-DMA – Occupational Health and Safety |
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HR Report 2016, Strategic HR priorities in building a better bank |
Fully reported |
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G4-LA5 |
Percentage of total workforce represented in formal joint management – worker health and safety committees that help monitor and advise on occupational health and safety programs |
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Annual Report 2016, Labor Relations |
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G4-LA7 |
Workers with high incidence or high risk of diseases related to their occupation |
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Partly reported |
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Training and Education |
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G4-DMA – Training and Education |
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HR Report 2016, New training delivery methods |
Fully reported |
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G4-LA9 |
Average hours of training per year per employee by gender, and by employee category |
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Partly reported |
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G4-LA10 |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings |
HR Report 2016, New training delivery methods |
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Diversity and Equal Opportunity |
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G4-DMA – Diversity and Equal Opportunity |
Fully reported |
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G4-LA12 |
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity |
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HR Report 2016, Diversity |
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Social/Human Rights |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Investment |
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G4-DMA – Investment |
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G4-HR1 |
Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening |
Managing environmental and social risks |
Partly reported |
1,2 |
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Non-discrimination |
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G4-DMA – Non-discrimination |
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G4-HR3 |
Total number of incidents of discrimination and corrective actions taken |
Deutsche Bank has a number of instruments in place to prevent discrimination and to support affected employees. |
Partly reported |
6 |
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Supplier Human Rights Assessment |
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G4-DMA – Supplier Human Rights Assessment |
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G4-HR11 |
Significant actual and potential negative human rights impacts in the supply chain and actions taken |
Partly reported |
2 |
Social/Society |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Local Communities |
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G4-DMA – Local Communities |
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G4-SO1 |
Percentage of operations with implemented local community engagement, impact assessments, and development programs |
Managing environmental and social risks |
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Partly reported |
1 |
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Anti-corruption |
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G4-DMA – Anti-corruption |
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10 |
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G4-SO3 |
Total number and percentage of operations assessed for risks related to corruption and the significant risks identified |
Several instruments and processes to detect, analyze, and prevent corruption are in place. |
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Partly reported |
10 |
G4-SO4 |
Communication and training on anti-corruption policies and procedures |
Deutsche Bank’s policies related to corruption and other financial crimes are available on the Group intranet portal. There are regular training cycles for employees to increase awarness, and improve knowledge for AFC aspects. Updates and changes in policies are communicated through the intranet and e-mails to target groups. |
CR portal: Anti-Money Laundering |
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10 |
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Anti-competitive Behaviour |
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G4-DMA – Anti-competitive Behaviour |
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Annual Report 2016, Provisions |
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G4-SO7 |
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes |
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Annual Report 2016, Provisions |
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Compliance |
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G4-DMA – Compliance |
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G4-SO8 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations |
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Annual Report 2016 |
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Social/Product Responsibility |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Product and Service Labeling |
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G4-DMA – Product and Service Labeling |
Annual Report 2016: Corporate Governance Report |
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8,9 |
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G4-PR3 |
Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements |
Annual Report 2016: Corporate Governance Report |
Partly reported |
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G4-PR5 |
Results of surveys measuring customer satisfaction |
Client centricity |
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Marketing Communications |
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G4-DMA – Marketing Communications |
Client centricity |
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8,9 |
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G4-PR6 |
Sale of banned or disputed products |
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Customer Privacy |
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G4-DMA – Customer Privacy |
Keeping our information safe and secure |
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8,9 |
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G4-PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data |
Keeping our information safe and secure |
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Not reported |
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Compliance |
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G4-DMA – Compliance |
Annual Report 2016, Provisions on legal matters |
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G4-PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services |
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Annual Report 2016, Provisions |
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Financial Services Sector Disclosures |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Product Portfolio |
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G4-DMA (G4-FS1) |
Policies with specific environmental and social components applied to business lines |
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G4-DMA (G4-FS2) |
Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions |
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G4-DMA (G4-FS3) |
Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines |
Managing environmental and social risks |
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G4-DMA (G4-FS4) |
Interactions with clients, investees, business partners regarding environmental and social risks and opportunities |
Our material topics |
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G4-FS7 |
Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose. |
Selected non-financial figures |
Partly reported |
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G4-FS8 |
Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose. |
Partly reported |
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Audit |
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G4-DMA – Audit |
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Active Ownership |
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G4-DMA – Active Ownership |
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G4-FS10 |
Percentage and number of companies held in the institution’s portfolio with which the reporting organization has interacted on environmental or social issues |
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Not reported |
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G4-FS11 |
Percentage of assets subject to positive and negative environmental or social screening |
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Local Communities |
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G4-DMA – Local Communities |
CR portal: Financial literacy initiative |
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G4-FS14 |
Initiatives to improve access to financial services for disadvantaged people |
CR portal: Financial literacy initiative |
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Additional Information Reported |
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DMA and Indicators |
Link |
External link |
Omission |
UN GC |
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Environment |
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G4-E1-E8, |
As a financial service provider, Deutsche Bank considers environmental risks and opportunuities in its core business. We are committed to tackling climate change and aim to minimize the impacts of our operation on the environment. We keep our business operations carbon neutral. |
Additional information |
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7,8,9 |